Returns
At Style Cycle, we make returns easy and hassle-free.
Prepaid Return Label: A return label will be included inside the delivery package.
Renter Responsibility: It is the Renter’s responsibility to package the item securely and drop it off using the return label on the same day the rental period ends or the next day morning.
Late Returns: If the item is not returned on time, a late return fee of $10 per day may apply until the item is marked as in transit by the courier. Prolonged delays may result in further charges, including the full replacement cost of the item.
Condition of Return: Items must be returned in the same condition they were received.
Damage, stains, or missing items may result in additional charges as outlined in our Damage Policy.
Cancellations
We understand that plans can change.
Free Cancellation Window:
You may cancel your booking within 24 hours of placing it for a full refund, provided the item has not already been shipped.
Cancellations After 24 Hours or Post-Shipment:
Unfortunately, bookings canceled after 24 hours or once an item has been shipped are non-refundable.
Lender Cancellations:
If a Lender needs to cancel a booking for any reason, the Renter will receive a full refund.
Contact Us
If you need help with a return or cancellation, please email our team at info@stylecycle.com.au as soon as possible. We're here to help!